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Humane does not plan to provide the majority of customers with a refund, even though the Ai Pin worked for under 12 months. Refunds are only available to customers who are within their 90-day return period. Customers who purchased an Ai Pin on or after November 15, 2024 will get a refund, but other users are out the full $700. Note that all refunds must be submitted by February 27.

Yes, the main differentiating feature of the Fragrance Mouse is a "refillable vial" in its underside, next to the place where you put the battery and store its 2.4 GHz USB wireless receiver when not in use. The vial stores "aromatic oils" that "can be washed and refilled with different scents." Asus doesn't make any specific recommendations about the scents that you can put in the vial, so you have a lot of latitude as to what, exactly, you can make your mouse smell like.